Custom Letter Pendant with Birthstone

Processing & Delivery

• Orders are processed within 1-3 business days.
• Standard Shipping: 5-7 business days.
• Express Shipping: 2-4 business days.
• International Shipping: Varies by location (7-14 business days on average).

Shipping Fees

• Free standard shipping on all orders.
• Express shipping costs are calculated at checkout.

Tracking Information

Once your order is shipped, you will receive an email with tracking details.

International Shipping & Customs

We ship worldwide, but international customers are responsible for any customs fees, duties, or taxes required by their country.

For shipping inquiries, contact support@azitakjewellery.com.

Returns

We accept returns within 30 days of purchase. Items must be unused, in original packaging, and include proof of purchase.

To initiate a return, please contact us at support@azitakjewellery.com with your order details. Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed within 5-7 business days to your original payment method.

Exchanges

We replace items only if they are defective or damaged. If you need an exchange, email us at support@azitakjewellery.com.

Non-Returnable Items

• Custom or personalized jewellery
• Gift cards
• Final sale or clearance items

For any return inquiries, contact support@azitakjewellery.com.